Castle Trust Bank is a provider of savings accounts, specialist mortgages and retail finance based in the United Kingdom.
The co-ordination and sharing physical access cards had made it too difficult for Castle Trust Bank to manage parking manually.
Wayleadr.com digitized & automated all aspects of employee parking management from exit & entry all the way through to allocation.
The company was able to maximize its available parking spaces accomplishing an 80% occupancy rate. All employees were able to get a parking space when they needed it.
For offices located in Belvedere House, Basing View, Basingstoke, parking availability was definitely a huge problem for professionals working in the area.
A guaranteed parking spot was considered a valuable employee benefit at Castle Trust Bank. In fact, lack of parking spaces was cited as one of the major pain points in Glassdoor reviews from several current and former company employees.
Castle Trust Bank had two parking sites, one of which used barrier gate access cards. Allocation of guaranteed parking spaces was the issue, the demand for which exceeded supply. When access card holders were absent, there was no way to allocate their parking space to other employees and their valuable parking space was left idle.
Then came the pandemic, and a new way of work scheduling: the hybrid work setup. Employees with guaranteed parking slots came in a few days a week, while others were fully working remotely.
“We literally had 55 spaces that were empty – that we couldn’t use”
Even when they didn’t need to work from the office five days a week, employees with a guaranteed parking space were reluctant to give up their spot, in case they wouldn’t have one available should their plans change and they needed to come into the office.
With underutilized parking spaces combined with employees clamoring for a slot, Castle Trust Bank management knew that they needed to change the way they managed parking.
Clearly, management using a manual spreadsheet was no longer sustainable.
Castle Trust Bank needed a parking management system that could allow them to handle everything – automating exit & entry, optimizing space allocation and monitoring usage. Of course, it needed to be a software that prioritized security and was easy to use and implement.
Parking slot reservations for the following week are submitted every Friday morning, and users get confirmation by the afternoon.
“When there was a change (with the parking system) at the beginning, there was a bit of nervousness about it. But then employees realized that they can still park and it was not a hassle. They had the space when they needed it. Change is always unsettling to some at first, but when they realize it’s working, it’s fine. The fact that everything was done on an app, it was so easy.”
Employees who previously did not want to give up their guaranteed parking space found that their fears were unfounded. With the use of Wayleadr.com, everyone who needed a parking slot always got one.
As more employees are expected to start reporting back to work, the company feels confident that parking slot allocation will no longer be a headache, as they have Wayleadr.com as their reliable and robust parking management partner.
Wayleadr is the world’s Leading Arrival Platform | Simplifying how businesses help people arrive faster, easier, and stress-free.
