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Castle Trust Bank
Basingstoke, United Kingdom
Employees at Belvedere House, Basing View
85 spaces across two sites (30 + 55)
Specialist bank — savings, mortgages & retail finance
A guaranteed parking spot was a prized benefit at Castle Trust Bank — and a pain point: lack of parking was cited in Glassdoor reviews by current and former employees. Two parking sites, barrier-gate access cards, and demand that far exceeded supply made manual management unsustainable.
“We literally had 55 spaces that were empty – that we couldn’t use.”
Hybrid working made it worse. Employees with guaranteed spaces came in only a few days a week but wouldn’t give them up in case their plans changed — while coordinating shared access cards by hand became impossible. Spaces sat idle as other employees clamoured for somewhere to park.
Priority users reserve spaces only for the days they’re actually in the office — requests in Friday morning, confirmations by the afternoon.
Seamless integration with the barrier-gate system, meeting the security standards a bank requires.
Employees manage their own parking from their phones — booking, releasing, and entry, with no physical cards to share.
Occupancy tracking and misuse monitoring — including illegal parking from neighbouring companies — replaced the manual spreadsheet.
Starting from less than 50%, Castle Trust Bank reached an 80% occupancy rate — expected to climb further as more employees return to the office.
Employees who feared losing their guaranteed spot found their fears unfounded: everyone who needs a space gets one.
Digitized entry and exit ended the coordination headache of shared physical access cards — now run through Wayleadr’s digital access control.
As attendance grows, allocation is no longer a headache — the system flexes with demand.
Sue Kitley, Castle Trust Bank
Whether you manage five spaces or five thousand, Wayleadr helps you turn underused parking into a flexible, data-driven programme that works the way your people actually work.