How to conduct a commuter survey?

Have you been asked to conduct a commuter survey?

Is your company plagued by commuter problems?

Understanding commuting patterns is a common way to address these issues. Commuter surveys have many practical uses and are popular among companies looking to learn about the travel needs of their workplace.

According to research, 23% of all employees will quit a job because the commute is too stressful.

So, now more than ever it’s vital to develop clear insights into your employee’s commuting habits.

These insights allow you as an employer to make the decisions you need to attract and retain top talent.

What is a commuter survey?

A commuter survey is exactly what it says on the tin.

It’s a company-wide survey to gain a better understanding of how your employees get to and from work every day.

Many commuter questionnaires will also include questions about work-based travel during office hours. This allows companies to develop a broad picture of their employee travel demands.

Key benefits of a commuter survey

There are multiple benefits to running workplace travel surveys. Many companies leverage them to gain insight into how they could make it easier to get to work.

In a more sustainable world, employers are constantly monitoring their carbon footprint. Businesses are putting greater stock in workplace transportation surveys.

This allows them to monitor the travel choices of their staff. While also tracking the impact of schemes targeted towards more responsible travel.

What type of commuter survey questions should I ask?

Designing a commuter survey takes a little bit of skill. Obviously, the layout of your survey will depend on what your objective is.

If you are looking to conduct a general study, you will break it out into a number of key sections:

1. Employee Profiling

Gather information about the responder. Investigate their level within the organisation and their length of tenure.

Find out any personal information which might be impacting their travel choices (young families, health issues).

Flesh out information about where employees are travelling from on a daily basis.

Do they travel from a fixed location or multiple locations?

This depends on their personal circumstances and also the permanency of locations (e.g. are they renting or do they own the house).

2. Employee Travel Choices

Once you’ve built a profile of the responder, flesh out an understanding of their travel preferences. You are looking to gain an in-depth understanding of where the employee is working from.

  • How do they travel to work?
  • How long this takes them?
  • How much it is costing them?

3. Company Impact

What does this all mean for your company?

Your next step is to figure out:

  • What time do they arrive at the office?
  • What commuting infrastructure do they use (parking, cycling facilities)?

4. Employee Satisfaction

Just because an employee is travelling to work in a certain way doesn’t mean they are happy about it.

Here is your chance to figure out the impact that existing commuting issues are having on your staff. Ask questions such as:

  • On a scale from 1-10, rank your satisfaction with the company’s employee parking.

This allows you to identify the real pain points.

5. Employee Feedback

Finally, it’s important to give your employees the space to share their own ideas. They are experiencing commuter issues every day trying to access your office.

Let them inform you of ways that you could improve by asking questions such as:

  • What things would you have to see to increase your satisfaction with the company’s employee parking?
  • Tell us a little bit more about how you commute. Does it change throughout the year? Do you travel in different ways for each leg of your journey?

It is important when putting together your survey to avoid looking at commuting as a fixed or a linear habit for employees.

Give people ample opportunity to show how they commute in different ways.

Maybe they cycle when the weather is nice and get the bus when it rains. Maybe they drive and take the bus as part of the same journey.

Make sure to give your staff the scope to show your company how they travel.

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Find out how Wayleadr can help you optimize transportation operations and reduce transportation-related issues

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How should I use the commuter survey results?

So you’ve conducted your survey, what comes next?

Unfortunately, a lot of companies just leave the survey on the shelf and never truly get value from the experience.

There are three simple steps you can take to maximise the value of your commuter survey.

1. Build a report

You need to commute the findings of your survey.

Take the information and build a simple report. This allows you to broaden your understanding and buy-in across the business.

2. Develop an employee travel plan

It’s time to act, you need to put all your newfound insights to work. You now know your company’s commuter pain points.

It is vital that you build a workplace travel plan or employee travel plan to tackle these commuter issues.

Maybe you need to get more out of your car park, potentially you need to start a shuttle bus service.

In fact, there are lots of ways around managing and changing how your employees get to work.

Find out how to manage parking, cycling, running, walking and public transport with these handy guides.

3. Rinse & repeat

Commuter surveys as a once-off snapshot can generate some good insights. However, the value really comes in conducting the reports on an annual basis.

Companies can establish their baseline for all travel behaviours. Allowing them to monitor the impact of all travel demand measures as they move forward.

This ensures that bad commutes become a thing of the past.

Conclusion

If commuter issues are rearing their head again and again, commuter surveys are a great place to start.

They give you the information your company needs to act, allowing you to create a workplace experience that your team deserves.

If you would like to learn how Wayleadr can help you measure and analyse your employee parking through commuter surveys, book a demo with us below.

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A nice view of the city of Sydney from the harbour bridge

NEW YORK CITY, NY / July 8, 2024 / Wayleadr, the trailblazing force behind Arrival Solutions, proudly announces its strategic expansion into the Asia-Pacific (APAC) region. This significant milestone marks a new chapter in Wayleadr’s mission to revolutionize employee arrival experiences worldwide.

Wayleadr has a proven track record of transforming parking and space management for prestigious clients such as Uber, OpenAI, Riot Games and L’Oréal. With its innovative platform, Wayleadr cuts administrative tasks by 50 hours per month and boosts parking availability by up to 40%, effectively addressing the challenges of employee parking and improving space utilization.

Garret Flower, CEO of Wayleadr, shared his enthusiasm for the expansion: “We see the future, and it’s about making the complex simple. Wayleadr’s expansion into the APAC region isn’t just a business move; it’s a mission to bring seamless, efficient, and sustainable arrival solutions to a rapidly urbanizing world. Our goal is to transform every journey, eliminating guesswork and frustration, so people can focus on what truly matters. Imagine this, every minute saved in arrivals is a world of possibilities elsewhere.”

As an Arrival Solution, Wayleadr empowers enterprise organizations by providing a seamless, all-in-one arrival experience for employees. Wayleadr’s platform leverages real-time data and predictive analytics to streamline parking allocations, reduce congestion, and enhance employee experiences with features such as online booking for parking, desks, and meeting rooms, as well as automated access control. The company also supports green parking initiatives by managing electric vehicle (EV) charging stations and promoting carpooling (Wayleadr).

The APAC expansion will involve setting up regional offices and forming strategic partnerships to meet the diverse needs of Wayleadr’s enterprise clients in the region, as well as cities and companies across Asia and the Pacific. This initiative aims to help businesses optimize parking spaces, enhance employee satisfaction, and promote greener urban environments through Wayleadr’s advanced arrival technologies (Wayleadr).

For media inquiries, please contact:
Amy DeCicco
E: [email protected]
P: 908-578-8597

Employee morale and productivity are crucial factors in determining an organization’s success. As technology continues to shape our work environments, the tools we use daily play a significant role in how we feel about our jobs and how efficiently we perform them.

A well-integrated tech stack can be a game-changer for organizations, transforming the way employees work and boosting both satisfaction and output. This blog post explores how upgrading your tech stack can lead to happier, more productive employees and a more successful business.

Understanding the Tech Stack

A tech stack, in the context of a business environment, refers to the collection of technology tools, software applications, and digital platforms that an organization uses to operate efficiently.

This includes everything from basic hardware like computers and servers to sophisticated software solutions for project management, communication, and data analysis.
A typical tech stack might include:

  • Hardware: Computers, servers, mobile devices
  • Operating systems and productivity software
  • Communication tools: Email, instant messaging, video conferencing
  • Project management and collaboration platforms
  • Customer relationship management (CRM) systems
  • Data storage and security solutions
  • Industry-specific software and applications

In today’s competitive business landscape, having an updated and efficient tech stack is no longer a luxury—it’s a necessity. Companies that lag behind in adopting modern technologies often find themselves struggling to keep pace with more agile competitors.

The Impact of Tech Stack on Employee Morale

Technology plays a significant role in shaping employee satisfaction and morale. When employees have access to modern, user-friendly tools that make their jobs easier, they’re more likely to feel valued and engaged in their work.

Conversely, outdated or inefficient tech tools can lead to frustration and decreased morale. For example, slow computers, cumbersome software interfaces, or unreliable communication tools can cause daily annoyances that accumulate over time, leading to stress and dissatisfaction.

Uber Case Study

Companies that invest in modern, intuitive technologies often see a boost in employee engagement and satisfaction. A prime example of this is Uber’s implementation of Wayleadr’s all-in-one Arrival solution at their Mission Bay office. Facing parking challenges with 3,500 employees competing for just 465 spots, Uber implemented a reservation system using Wayleadr’s allocation algorithm. This allowed employees to secure parking spots in advance, significantly reducing congestion and stress around the office.


Angela Genochio from Uber’s Transportation Program noted:

“Wayleadr turned empty parking spots into hubs of efficiency, saved us tons of wasted admin time, and made manual management a thing of the past. Now, we have the insights we need on space utilization, making every space work smarter for us.”

By addressing this daily pain point, Uber not only improved the arrival experience for its employees but also enhanced overall job satisfaction. The solution provided significant financial benefits to employees by saving them daily parking costs in the Mission Bay area, further boosting morale.

Boosting Productivity with the Right Tech Stack

An optimized tech stack can streamline workflows and dramatically improve efficiency. By automating repetitive tasks, facilitating seamless communication, and providing easy access to necessary information, the right tech tools can help employees focus on high-value work.
Some specific tech tools that can enhance productivity include:

  • Project management software like Asana or Trello for better task organization
  • Communication platforms like Slack or Microsoft Teams for quick, efficient messaging
  • Automation tools like Zapier for connecting different applications and automating workflows
  • Cloud storage solutions like Google Drive or Dropbox for easy file sharing and collaboration

Data analytics tools also play a crucial role in productivity enhancement by providing insights that help in decision-making.

Key Considerations When Upgrading Your Tech Stack

When evaluating and upgrading a tech stack, businesses should:

  • Assess current pain points and inefficiencies
  • Research available solutions that address these issues
  • Consider compatibility with existing systems
  • Evaluate costs and potential return on investment
  • Gather employee input and feedback

Employee input is crucial in the selection process. After all, they’re the ones who will be using these tools daily. Their insights can help identify which features are most important and which solutions will be most readily adopted.


Training and support are also essential for ensuring a smooth transition and effective use of new tools. Without proper onboarding, even the best technology can go underutilized.
Finally, businesses should prioritize scalability and future-proofing when selecting new tech solutions. The chosen tools should be able to grow and adapt as the company evolves.

The Role of Wayleadr in Enhancing Morale and Productivity

One innovative addition to a modern tech stack is Wayleadr, a smart parking management solution. Wayleadr seamlessly integrates with existing systems to simplify parking allocation and management, addressing a common source of daily stress for many employees.

Wayleadr improves employee morale by:

  • Eliminating the frustration of searching for parking spots
  • Providing a fair and transparent system for parking allocation
  • Reducing commute-related stress and anxiety

In terms of productivity, Wayleadr offers significant benefits:

  • Saves time previously spent on parking-related issues
  • Reduces late arrivals due to parking difficulties
  • Allows employees to start their day on a positive note, free from parking-related stress

Iress, a technology company providing software to the financial services industry saved over £50,000 a year in just one location. In the process, they eliminated time spent on parking administration, and increased employee happiness.


A well-chosen tech stack is more than just a collection of tools—it’s a strategic asset that can significantly enhance employee morale and productivity. By streamlining workflows, facilitating better communication, and eliminating daily frustrations, the right technology can transform the work experience.

By investing in a thoughtful, employee-centric tech stack, businesses can create a happier, more productive workplace—setting the stage for long-term success in an increasingly competitive business landscape.

The landscape of modern commuting is undergoing a silent transformation. As electric vehicles (EVs) gain traction among consumers, they’re not just changing how we drive—they’re reshaping workplace dynamics in subtle yet profound ways.

This shift towards electrification is more than a trend; it’s a fundamental change driven by environmental consciousness and technological advancement.

The Rise of Electric Vehicles

Electric vehicles are no longer a niche market. They’re rapidly becoming a mainstream choice for consumers, backed by government incentives and growing environmental awareness. The numbers tell a compelling story:

Last year, the U.S. was one of the world’s fastest-growing countries for EV sales, with a 50% year-over-year increase, according to BloombergNEF.

EVs represented 9.2% of new light-duty vehicle sales in the U.S. last year, accounting for about 1.6% of all light-duty registered vehicles. California leads the charge, with about 37% of all U.S.-registered EVs.

Looking ahead, the future seems bright for EVs. BNEF initially predicted U.S. EV registrations would grow at an average rate of 40% annually over the next five years, potentially reaching 26 million by 2028.

However, a revised forecast in April suggested a near-term slowdown, with 31% year-over-year sales growth expected in 2024.

Workplace Charging: A Game-Changerd

As EVs become more prevalent, the need for accessible charging infrastructure grows—especially at workplaces. Workplace charging stations are no longer just a perk; they’re becoming an essential amenity.

Roughly 70% of prime U.S. office buildings are now equipped with charging ports.
These stations offer various charging speeds, from slower Level 1 chargers to rapid DC fast charging options. For employees, workplace charging provides convenience and cost savings. For employers, it’s an opportunity to support sustainable commuting and enhance their green credentials.

Shifting Workplace Dynamics

The presence of EV chargers is subtly altering workplace behaviors and expectations:

  • Commuting patterns are evolving as employees plan their workdays around charging availability.
  • Hybrid work schedules are influencing peak charging times, with many employees prioritizing office days for vehicle charging.
  • Companies are finding that EV charging can be a powerful tool for attracting and retaining talent. According to CBRE’s Occupier Survey, 30% of companies favor offices with EV chargers, a preference that rises to 40% at large companies.

Challenges and Considerations

Implementing workplace charging isn’t without its hurdles. Employers must navigate:

  • Installation costs and infrastructure requirements
  • Fair allocation of charging spots
  • Potential increases in electricity demand

To address these challenges, companies can:

  • Conduct employee surveys to gauge interest and plan accordingly
  • Consult with utility providers to understand grid impacts
  • Establish clear policies for charging station use

Looking to the Future

As EV adoption continues to grow, we can expect to see significant changes in workplace infrastructure and technology.

The integration of renewable energy sources with charging stations is likely to become more common, aligning with broader sustainability goals. Advancements in charging technology may lead to reduced charging times, making workplace charging even more convenient for employees.

Additionally, as EVs become more prevalent, there will likely be increased pressure on workplaces to provide adequate charging facilities to meet growing demand. These developments will further cement the role of EVs in shaping workplace dynamics and commuting patterns.

How Wayleadr Can Help

Implementing and managing a workplace charging program can be complex, but solutions like Wayleadr can significantly simplify the process. Wayleadr offers a suite of tools designed to simplify EV charging management in the workplace.

These tools enable efficient allocation and rotation of charging spots, ensure fair access to charging infrastructure, optimize usage of charging stations, and provide data-driven insights for future planning.

With features like automated scheduling and real-time availability updates, Wayleadr empowers companies to seamlessly integrate EV charging into their workplace operations, enhancing employee satisfaction while maximizing the utilization of charging resources.

As the quiet revolution of EVs continues to unfold, workplaces that adapt and embrace this change will find themselves at the forefront of a more sustainable and employee-friendly future. The road ahead is electric, and it’s reshaping our work environments in ways we’re only beginning to understand.

Ready to power up your workplace for the electric future? Transform your office into a hub of sustainability and employee satisfaction – the road to a greener tomorrow starts here.